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Terms and Conditions of Sale and Use – StepMate
Welcome to StepMate!
The terms "we," "our," and "us" refer to StepMate. StepMate operates this online store and website, along with all related information, content, features, tools, products, and services (the "Services"), in order to offer you a personalized shopping experience. Our store is hosted by Shopify, which enables us to provide these Services.
These Terms and Conditions of Sale and Use ("Terms") set out the rights and obligations of StepMate and its customers when using the site and purchasing our products.
By accessing our site or using our Services, you fully accept these Terms as well as our Privacy Policy. If you do not agree to these Terms, please do not use our site.
Use of the site is reserved for individuals who have the legal capacity to enter into a contract under French law.
When placing an order, you may be required to provide certain information (name, email address, shipping address, payment method, etc.). You warrant that this information is accurate, complete, and up to date.
You are responsible for keeping your login credentials confidential, as well as for any activity carried out through your account.
We do everything possible to present our products as accurately as possible.
However, the colors or appearance of products may vary depending on your screen or device.
Product descriptions, features, photographs, and availability are subject to change at any time without notice.
We reserve the right to discontinue a product or limit available quantities.
Any order placed on our site constitutes an offer to purchase.
An order is considered final only after confirmation by StepMate and payment validation.
We reserve the right to refuse or cancel any order in the event of suspected fraud, inaccurate information, or any other legitimate reason.
Returns and refunds are governed exclusively by our Return Policy.
Products sold on our site are intended for personal use and may not be resold without our authorization.
Displayed prices are shown in euros (€).
Unless otherwise indicated, they include all taxes in accordance with applicable regulations.
Shipping costs are shown before final confirmation of the order.
We reserve the right to change our prices at any time. However, the price charged will be the one displayed at the time your order is confirmed.
You agree to provide accurate payment information and confirm that you are authorized to use the chosen payment method.
Delivery times are provided for informational purposes only.
They may be extended due to circumstances beyond our control (carrier, customs, exceptional events, etc.).
In accordance with the French Consumer Code, risk transfers to the customer at the moment the customer, or a designated third party, physically takes possession of the product.
All content on the site (text, images, photographs, videos, logos, graphics, trademarks, design, etc.) is protected by intellectual property law.
Any reproduction, distribution, modification, or use without prior written authorization is prohibited.
The Shopify and StepMate trademarks remain the property of their respective owners.
Our site may provide access to tools or services offered by third-party partners.
These services are provided without any warranty on our part, and their use is solely your responsibility.
Our site may contain links to external websites.
We are not responsible for the content, practices, or privacy policies of these sites.
Our store is hosted by Shopify.
However, purchases made on our site are concluded exclusively between you and StepMate.
Shopify is not responsible for the products sold, orders, refunds, or customer service provided by StepMate.
Personal data collected is processed in accordance with our Privacy Policy as well as Shopify's.
Processing is carried out in accordance with the General Data Protection Regulation (GDPR) and applicable French law.
Certain data may be transmitted to Shopify or to our technical service providers to ensure the processing of your order.
When you post a review, suggestion, or other content on our site, you grant us a free license allowing us to use, reproduce, and distribute it for commercial or promotional purposes.
You warrant that you hold the rights to the content you post.
Despite our best efforts, some information on the site may contain errors (price, availability, description, etc.).
We reserve the right to correct any error and, if necessary, to cancel an affected order.
It is prohibited to use the site to:
We may suspend or remove access to the site in the event of non-compliance with these Terms.
We may suspend or close a user account in the event of a violation of these Terms.
Obligations already arising prior to such termination shall remain in effect.
Our products benefit from the legal warranties provided under French law, including:
Nothing in these Terms limits the rights available to consumers under the French Consumer Code or the French Civil Code.
To the extent permitted by law, StepMate cannot be held liable for indirect damages resulting from the use of the site or the products.
Our liability cannot be excluded where doing so would be legally prohibited.
You agree to indemnify StepMate for any harm resulting from unlawful use of the site or a breach of these Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms constitute the entire agreement between you and StepMate regarding use of the site and supersede any prior agreement.
You may not assign your rights under these Terms without our prior consent.
StepMate may assign its rights or obligations at any time.
These Terms are governed by French law.
In the event of a dispute, French courts shall have jurisdiction, subject to applicable consumer protection provisions.
Article headings are for convenience only and have no legal value.
We may modify these Terms at any time.
The version in effect is the one published on this page at the time you use the site.
For any questions regarding these Terms, you may contact us:
StepMate 📧 stepmate.cs@gmail.com Business registration number: 103133856
